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Frontier Regional 911
Condon, Oregon, United States (on-site)
11 hours ago
Preferred
Cowlitz 911
Longview, Washington, United States (on-site)
7 days ago
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Los Gatos, California, United States (on-site)
11 days ago
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San Francisco, California, United States (on-site)
13 days ago
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Palm Beach, Florida, United States (on-site)
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San Diego, California, United States (on-site)
30+ days ago
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San Diego, California, United States (on-site)
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Charleston, South Carolina, United States (on-site)
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Port Angeles, Washington, United States (on-site)
2 days ago
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Valparaiso, Indiana, United States (on-site)
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Princeton, West Virginia, United States (on-site)
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Middlebury, Vermont, United States (on-site)
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Palm Beach, Florida, United States (on-site)
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Illinois, United States (on-site)
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San Ramon Valley Fire Protection District
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Leadville, Colorado, United States (on-site)
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1 - 25 Results of 34
Frontier Regional 911
Condon, Oregon, United States
(on-site)
Spotlight Preferred Member Company
11 hours ago
Job Type
Full-Time
Job Duration
Indefinite
Salary
$29.44 - $36.82
Min Experience
None
Min Education
H.S. Diploma/Equivalent
Required Travel
None
Salary - Type
Hourly Wage
Job Function
Telecommunicator/Dispatcher/Call Taker

Description

Join our team of diverse professionals who are changing the 911 industry! We don’t just serve the community. We’re a part of it. Located in the heart of Gilliam County, we employ highly-trained 911 professionals. We are proud to have been one of the first in the nation who Dared to introduce the concept of Contract Telecommunicators to support our local team. Working together, we provide the highest level of service to our community and partner agencies. We have an established team which provides compassionate, professional, and reliable public safety services.

At Frontier:

We DARE to take new approaches in our operations, leadership, and ideas which many have never taken in our industry.

We DEFY the doubts of others in our journey to rebuild and re-brand 911.

We DELIVER results in our work and service to the communities we have the privilege to serve



Requirements

Duties listed are representative of the types of tasks and functions performed by positions in this      class of work.

 

Operates, screens and answers a variety of emergency and non-emergency services and complaints utilizing a multi-line E9-1-1 telephone system, alerting system, CAD system, TDD system for the deaf and hearing impaired, Fax machine, computer terminal, copy machine, printers, recorders and other equipment as required.

 

Determine the location, nature of the call and evaluate and prioritize calls for service; and when necessary, transfers to appropriate response agency.

 

Provides information and/or emergency instruction under stressful conditions, calmly, clearly and distinctly, until situation is resolved and/or emergency assistance has arrived.

 

Accurately and comprehensively enter and retrieve information into computer aided dispatch (CAD) system or other data storage and record keeping system.

 

Monitor and operate a multi-channel radio console and computer equipment; dispatch appropriate public safety responders under stressful conditions, calmly, clearly and distinctly, until situation is resolved.

 

Monitors alarm receiving equipment and processes the information received, taking the appropriate actions; dispatch of emergency units or notifying responsible parties of malfunction or equipment out of service.  Informs supervisors of situations that require their attention and notifies the appropriate personnel for repair and testing of the communication center equipment.

 

Process requests for confidential information in accordance with state and federal disclosure laws.

     Enter and modify information into local, state and national computer databases.

Participates in public education events.

 

May be required to appear in court when subpoenaed.

 

Maintains awareness of and complies with Division, Departmental and City policies, procedures and directives.

 

Assists in maintaining the cleanliness of the communications center and updates the Center’s reference materials.

 

Position requires rotating shift work including day, swing or night and work all days of the week including weekends and holidays; and overtime as needed.

 

Performs a variety of center functions; maintains operational and confidential department records and files; composes routine or recurring correspondence; assists the operation by performing routine administrative details; and relays information using appropriate communications systems.

 

Mentors and provides guidance, training or assistance to new employees as needed.  Contributes to the effectiveness of Frontier Regional by demonstrating an attitude that encourages cooperation, coordination of efforts, efficient use of resources, and exceptional customer service. 

 

Provides continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively to provide quality service.  Develops innovative programs and projects and proactively introduces change to address emerging issues and opportunities.

 

Performs other related duties as assigned.

Job ID: 73962506

Please refer to the company's website or job descriptions to learn more about them.

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