Description

The City of Aventura is accepting applications for full-time Police Communications Officer for the Aventura Police Department. Official City application required and available online at www.cityofaventura.com/jobs.

The City is offering a $2,000 incentive to new hires who successfully complete Phase I - Call Taker Training.

Responsible for carrying out two-way communications with law enforcement personnel. Work involves screening routine and emergency telephone requests for police services and relaying that information to police personnel in the field. Duties also include, but are not limited to, performing record checks for officers in the field, keeping records of all police units available, and responding to requests. Position reports to the Communications Supervisor.

Requirements

Must pass thorough background investigation, polygraph, psychological, medical and drug screen. The ability to pass the Emergency Medical Dispatch (EMD) certification exam and obtain CPR/AED certification within 90 days of employment. Preference is given to candidates who have at least three year's law enforcement dispatching experience and Florida Department of Health Public Safety Telecommunicator Certification. Requirements include, but are not limited to:

High School graduation
2 yrs clerical and telephone experience
Ability to speak clearly and distinctly
Ability to discern an emergency from a non-emergency situation
Ability to react quickly, calmly, and correctly in processing calls for emergency assistance
Ability to simultaneously perform multiple tasks
Ability to comprehend and carry out oral and written instructions
Ability to obtain FCIC/NCIC certification
Ability to monitor and comprehend FCIC and NCIC telecommunications systems in accordance with respective regulations
Skills in typing and operating telecommunications equipment
Operating two-way radio, telephone and FAX equipment
Ability to comprehend and carry oral and written instructions
Ability to establish and maintain effective working relationships with other employees and the public
Ability to exercise tact, diplomacy and courtesy in dealing with a variety of people
Ability to work with minimal supervision

Or an equivalent combination of schooling, training, and experience which provides the required knowledge, skills, and abilities.

This position requires employee to work day, evening, overnight, rotating shifts, weekends, holidays and emergencies.