Receive and dispatch emergency and non-emergency calls and alarms for police officers and other emergency personnel. Maintain a safety link between the department, officers, and the University community. EMU Dispatch is a single position primary public safety answering point (receives all 911 calls) for the University community.
Ability to read, write, interpret instructions and perform basic arithmetic.
The Completion of a high school education is necessary.
Data entry experience with the ability to search for information and records using a computer system and by manual means is necessary.
Ability to exercise good judgment, speak in a clear manner in order to communicate on a radio system, and to listen and transcribe correctly (verbally and in writing) the exact information received.
The ability to apply police protocol, utilize sound judgment skills, act quickly and accurately, and maintain a calm manner in stressful and emergency situations is necessary.
Ability to multi-task and monitor simultaneous visual, manual, and hearing mechanical devices is necessary.
Applicants must successfully pass a clerical test*, an oral review, a criminal records background check, and a law enforcement background investigation.