Company Profile
Willamette Valley Communications Center (WVCC)
Company Overview
The Willamette Valley Communications Center (WVCC) is a regional center based in Salem, Oregon. It provides 9-1-1 dispatch services to agencies in three counties. Police, fire, ambulance, and emergency services agencies in Lincoln, Marion, and Polk counties and the Grand Ronde area rely on the communications center to take emergency calls and handle incidents.
All call takers and dispatchers are trained and certified by the State of Oregon in Telecommunications and Emergency Medical Dispatch protocol. This enables them to provide medical instruction to callers while paramedics are en route.
WVCC was formed in 1991 through the consolidation of three area dispatch center: Mid-Polk 9-1-1, Serving most of Polk County, METCOM (Salem Metropolitan Communications Agency), serving the Marion County Sheriff and Marion County Fire District #1, and the City of Salem dispatch center. In July of 2012, Lincoln County agencies previously served by LinCom 9-1-1 also joined the WVCC Family. WVCC is a division of the Salem Police Department; the 73+ staff members are all employees of the City of Salem.
WVCC provides a wide variety of technical support to our 29 Police, Fire and EMS subscriber agencies; Mobile Data Terminal support and connectivity, radio system support and connectivity, CAD subscriber support at the agency level and CAD support with the Lincoln City 9-1-1 center.