Description
Develop People. Drive Excellence. Save Lives.
The Gunnison Regional Communications Center is seeking an experienced public safety communications professional to join our leadership team as a Communications Supervisor. This is an outstanding opportunity for a current dispatcher or supervisor who is ready to take the next step in their career while living and working in one of Colorado's most beautiful mountain communities.
Our center provides 24/7 emergency communications for law enforcement, fire, EMS, search and rescue, public safety partners, and numerous local, state, and federal agencies throughout Gunnison and Hinsdale Counties. We answer approximately 56,000 calls for service each year across more than 4,400 square miles of Colorado's high country.
As a Communications Supervisor, you will serve as a working supervisor, leading Emergency Communications Specialists while remaining actively engaged in dispatch operations. You will help shape the next generation of dispatch professionals through coaching, quality assurance, training oversight, scheduling, and operational leadership.
What You'll Do
This position combines frontline leadership with operational excellence. Responsibilities include:
Supervising daily dispatch operations and ensuring efficient, professional emergency communications
Leading, mentoring, and evaluating Emergency Communications Specialists
Conducting quality assurance reviews and providing coaching and performance feedback
Assisting with hiring, onboarding, and Communications Training Officer (CTO) program oversight
Managing daily staffing and scheduling to maintain operational readiness
Supporting policy development, process improvement, and operational consistency
Serving as a resource during critical incidents and complex emergency calls
Maintaining strong partnerships with our law enforcement, fire, EMS, and regional public safety agencies
What We're Looking For
We're looking for someone who is passionate about public safety communications and enjoys developing people as much as solving problems.
Why Gunnison?
If you're looking for more than just your next job, Gunnison offers an exceptional quality of life. Located in the heart of the Colorado Rockies, you'll enjoy world-class skiing, mountain biking, hiking, fishing, hunting, boating, and countless outdoor adventures just minutes from work.
Our Communications Center values teamwork, innovation, professionalism, and employee development. We are implementing next-generation CAD and RMS technology, investing in our employees, and building the future of emergency communications in western Colorado.
If you're ready to lead, inspire, and make a lasting impact on your team and your community, we'd love to hear from you.
Join a team where leadership matters, every call counts, and your work truly makes a difference.
Requirements
Qualified candidates should have:
At least three years of public safety communications experience
Communications Training Officer (CTO) certification
Strong knowledge of law enforcement, Fire, and EMS dispatch operations
Excellent communication and leadership skills
Experience providing coaching, mentoring, and constructive feedback
The ability to remain calm and make sound decisions during high-pressure situations
A commitment to professionalism, integrity, accountability, and exceptional customer service
Applicants must successfully pass a comprehensive background investigation and meet all CJIS and agency hiring requirements.
